Frequently asked questions

Here's our FAQ

Usually about 8 to 14 days. We take 2-3 days to process your order and FedEX takes about 7 to 11 days to deliver to the US on average.

We offer custom sizes for some products as an option. Just add a cart note in the cart page with your desired dimensions. Check maximum supported dimensions via size guide on the product page.

Other customizations ar avaliable per request. Reach out to us on info@dunorm.shop with your query.

Please immediately reach out to us at info@dunorm.shop with the specifc defect. We will send a replacement part or item to you directly.